This is our Frequently Asked Questions (FAQ) section! Here, you’ll find answers to common queries about Centennial Worldwide Chauffeured Transportation’s services, policies, and procedures. We’ve compiled this list to help you quickly understand how we operate and what you can expect when choosing us for your transportation needs. Whether you’re planning ahead or need immediate assistance, our goal is to provide you with clear, useful information. If you have further questions, please don’t hesitate to contact us by phone at (888) 564-4422 or by e-mail at info@centennialworldwide.com.
We serve Denver, Colorado Springs, Fort Collins, Vail, Aspen, and Cheyenne, WY. Our extensive coverage ensures reliable transportation across these major areas.
Our team is available 24/7, every day of the year, and is always ready to assist you with your transportation needs.
You need to give us at least one hour’s notice to book a reservation. We strive to fulfill every request.
You must cancel your reservation at least 24 hours in advance to avoid a cancellation fee.
After we confirm your reservation, we include all the initial charges. Once we complete your service, we send you a final payment receipt with all charges.
Additional waiting times, extra stops, or changes to the drop-off location can change the final charge.
Your chauffeur will meet you outside baggage carousel 6, Door 511 at the East Terminal, Island 2, or outside baggage carousel 16, Door 506, Island 2. For an additional fee of $200, we offer a plane-side meet-and-greet service, or for $85, a baggage claim meet-and-greet.
We monitor all arrivals and adjust our schedules to ensure your chauffeur meets you when your flight arrives.
Yes, we allow pets in our vehicles.
You will receive an email with your chauffeur’s name, phone number, and photo once we assign them to you.
Our new chauffeurs complete a rigorous training course, get certified, and undergo field training with our top chauffeurs to ensure they meet our high standards.
You can email, text, or call us to make any necessary changes to your booking. We are always ready to accommodate your needs.
Yes, we charge $25 for stops lasting 10 to 15 minutes. For longer stops, we convert your reservation to an hourly rate.
We offer 30 minutes of complimentary wait time for domestic flights and 60 minutes for international flights.
We charge at the time of booking. If any changes occur, we adjust the charges by crediting the original amount and recharging the new amount.
We realize how essential it is to deliver high-quality service, and we're pleased that our customers are always happy.
I have used chauffeur services for years and this was the easiest pick-up I’ve ever had. I literally walked out the airport and my driver had my bags in the car and we were off. It’s exactly what I want when getting out of an airport. The car was brand new and extremely comfortable. This is a top service.
Jim Siebert
Great service and vehicle. We appreciated the late-night/early morning pickup, and the great communication with dispatch and driver. And, the Sprinter van was very comfortable and our driver Jorge was courteous, helpful and drove safely.
Olivia Lucas